API and Airline Support Center

Welcome to the Travelport API and Airline Support Center.  To report a new support issue or to access previous requests, please sign in. 

ORS Developer/API customer announcement:
You have received email notification that Travelport will transition all users of ORS to the MyTravelport portal by the end of October 2017 and ORS will be retired shortly after. To ensure you have access to MyTravelport before we retire ORS and can continue to submit support requests, make sure your organization has a MyTravelport Administrator.

Every customer organization must have at least one MyTravelport administrator before your company can use the self-registration option!!!
Please select your admin and reach out to your Travelport account manager to get set up. After we activate your administrator s/he will receive an email welcome to MyTravelport with an option to set their password and start working in MyTravelport. The administrator can then manage user self-registration and/or register users directly.

If you have questions about MyTravelport please contact your account manager, who will be able to guide you further.

To familiarize yourselves with MyTravelport in advance of the launch in your region, please review the user guide here:

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Critical/Serious Issue Support

Airlines-Phone: +1 404 322 3000
API(Americas) Customers-Phone: +1 303 397 6100(and select option 4)
API(EMEA) Customers-Phone: +44 1753 288666(and select option 4)
API(APAC) Customers-Phone: +61 2 9391 4666
Hours: 24x7

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