Travelport Smartpoint Demonstrations (Travelport Galileo)

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Learning Snippets

Enhanced sign-on in Smartpoint 9

Enhanced Smartpanel

Intro to flex windows

Working with flex windows

Increased usability of Flex Windows in Travelport Smartpoint 8.1

Custom Trip Quote (Americas only)

Trip quote

Use EMD Manager to issue, review, void, and refund EMD-A (Travelport Galileo)

Use EMD Manager to issue, review, void, and refund EMD-S (Travelport Galileo)

 

Travelport Smartpoint Basics

Get started with Travelport Smartpoint

Air availability search

Air availability using formats

Complete an air booking file

Basic booking file fields

Add optional fields

Complete a booking file and assign seats

Price and rebook

Shop for fares and add to Trip Quote

Move a client file, shop for air, and complete the booking file

Working with client files

Search for a car by reference point

Sell a car and complete a booking file

Sell air and car

Modify and cancel a car

Add a hotel to an existing booking file

Search for hotels by address

Sell a hotel and complete a booking file

Modify and cancel a hotel reservation

 

Air

Fare shop introduction

Pricing with account code

Air availability and seat map

Using calendar, FS, and filter

Fare rules, cancellation, and search by class

Optional services and ancillary information

Direct payment carrier

Complete a booking file and ticket

Galileo Desktop Companion for Rapid Reprice (ARC)

Galileo Desktop Companion overview

Verification of valid exchange

Even exchange (no change fee)

Exchange on hold (change fee)

Exchange with change fee for multiple passengers

Add collect (with change fee)

Exchange with issuance of a residual MCO

Ticket exchanges using Travelport Galileo (ARC)

Overview (We encourage you to watch the Overview before any other simulation.)

Even exchange (no change fee)

Add collect (with change fee)

Add collect (with change fee) applying difference in fare to penalty

Add collect of change fee with commission payable on the change fee

Add collect of change fee and issuance of a residual MCO

Residual MCO used to purchase a new ticket

Ticket exchanges using Travelport Galileo (BSP)

Ticket exchanges using Travelport Galileo (BSP) Overview

Even exchange (no change fee)

Add collect (with change fee) using an EMD

Add collect (with change fee) applying fee as a tax

Add collect of change fee as a Q surcharge

Recorded demonstration: Partially used ticket with re-route and add-collect

Pricing modifiers using Smartpanel

Name select, passenger type, and account code with Smartpanel

Cabin class modifier with Smartpanel

Segment select and account code with Smartpanel

 

Car

Enquiry: lowest rate intermediate car

Enquiry: lowest rate small, 4-door car

Book car: specific car/specific rental car company/special request

Book car: customer loyalty number

Modify car reservation

Book car: pick-up in city/drop-off at airport

Direct sell

 

Hotel

Search for AAA 4-diamond hotel

Search for hotel by reference point name

Search for hotel by property name

Search for hotel by address

Search for hotel by location type: beach

Modify hotel reservation

Cancel hotel reservation

Direct sell using customer preferences

Hotel Retail interface (not enabled for all countries)

 

Multi-modal (rail, bus, and ferry)

Multi-modal introduction

Emirates codeshare with SNCF

LH codeshare with LH Express Rail

Cathay Pacific codeshare with ferry

Stand-alone bus travel booked on AccesRail

Stand-alone train travel booked on AccesRail