Galileo
International LLC (“Galileo”) is a solutions provider to the
global travel marketplace, providing electronic distribution services
through its computerised reservation systems and innovative
Internet-based solutions (collectively referred to as the “Galileo
Computer Reservation System”). Galileo is a value-added distributor
of travel inventory dedicated to supporting its travel agency and
corporate customers and, through them, expanding traveller choice.
Galileo has a number of subsidiaries which operate in a number of
countries within the Europe, Middle East and Africa, as well as
throughout Asia, Pacific and
Australasia
. If you would like to know which company is operating in your
country, please contact us at the address contained at the end of this
document. Galileo operates as Apollo in the US.
The
Galileo 360°
Learning Service (“Galileo 360° Learning”) is a Galileo service
providing access to computer based learning which is the newest
fastest and easiest way to improve your performance when using the
Galileo Computer Reservation System. It is offered to Galileo’s
travel agency owners and agents and to students in selected travel
colleges.
Please
note that Galileo may update or change these Terms & Conditions
for Galileo 360°
Learning from time to time to reflect changes in the service or laws
affecting Galileo 360°
Learning, or for other good reasons. Galileo reserves the right to
make these changes and the user is responsible for regularly reviewing
these Terms & Conditions. In the event significant changes are
made in the way Galileo treats personal information, users will be
informed by Galileo sending a notice to each user’s primary email
address specified by the user in the Galileo 360°
Learning registration pages or by placing a prominent notice on the
Galileo 360o Learning portal.Continued
access to or use of Galileo 360°
Learning after any such change shall constitute your acceptance to
such changes. Unless explicitly stated otherwise, any new features
which change or improve Galileo 360°
Learning shall be subject to these Terms & Conditions, as modified
from time to time.
Galileo
collects personal information when you register with or use
Galileo 360° Learning. Personal information is information
which identifies you as an individual, sometimes referred to as
‘personal data’, and may include your name, email address as
well as information specific to learning content you have entered
on Galileo 306° Learning.
You
hereby expressly authorise Galileo to use personal information
identified in paragraphs 1 above for the purposes described in
these Terms & Conditions and Privacy Policy, which can be
accessed as a separate document.
You
will indicate your express approval to these Terms &
Conditions by submitting your details at the user registration
page.
Personal
information provided by you for the purposes of accessing Galileo
360°
Learning will be transferred outside the European Economic
Area (EEA) to the United States of America (USA). The EEA
consists of all the members of the EU (currently comprising
Austria, Belgium, Denmark, Finland, France, Germany, Greece,
Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain,
Sweden, Cyprus, Czech Republic, Estonia, Hungary, Latvia,
Lithuania, Malta, Poland, Slovak Republic and Slovenia and the UK)
together with Iceland, Liechtenstein, Norway and Switzerland. Because
of this transfer outside the EEA, and the fact that not all
countries outside the EEA have such stringent personal information
protective measures as those within the EEA, you are required to
provide your express authorisation to this proposed transfer. You
should be assured however, that Galileo has security measures in
place which will ensure the confidentiality of the information and
these measures will be reviewed over time and upgraded in line
with legal and technological developments.
Your
use of this website and your acceptance of these Terms and Conditions
constitute a legally binding contract between you and Galileo. Please
make sure that you have read these Terms and Conditions before using
the Galileo 360° Learning service.
By
using this website you agree that you will only use it for your
personal and non-commercial use.
You
may not use this website for any purpose that is deemed unlawful or
prohibited by these Terms and Conditions.
You
may not: (i) use any device, software, or routine that interferes or
attempts to interfere with the normal operation of this website; (ii)
perform any action that is deemed by us to impose a burden or
unreasonable load on our computer equipment; (iii) use any
"robot," "spider," or other automatic device (or a
program, algorithm, or methodology with similar processes or
functionalities), or any manual process or functionality, to monitor,
assemble, analyze, index, copy, transmit, distribute, transfer, or
link to any of the pages, data, materials, or content available on
this website.
You
may not modify, copy, distribute, transmit, display, perform,
reproduce, publish, license, create derivative works from, transfer,
or sell any information, software, products, or services that are
available via this website, except as expressly provided in these
Terms and Conditions or as permitted by any applicable law.
You
may not attempt to gain unauthorized access to any Galileo 360°
Learning account which is not your own, software, computer systems, or
networks associated with Galileo 360°
Learning. You may not obtain or
attempt to obtain any materials or information through any means not
intentionally made available or provided for through Galileo 360°
Learning.
All
content available via this website is provided “as is” and “as
found” and without warranties of any kind, either express or
implied. Other than those warranties, which under
UK
, EU, and other laws applicable to these terms, are implied by law and
are incapable of exclusion, restriction or modification. Galileo
and any company or companies within the Cendant group of companies
disclaim any and all warranties, express or implied, including, but
not limited to: (1) implied warranties of merchantability,
satisfactory quality, fitness for a particular purpose, title and
infringement; (2) any warranties that the functions contained in this
website will be uninterrupted or error-free, that defects will be
corrected, or that this website and/or the server that makes the
content available on this website are or will be free of viruses or
other harmful components; (3) any warranties regarding the use, or
results of the use of the services and materials provided by this
website in terms of their correctness, accuracy, reliability,
timeliness, or otherwise.
The
content that you access on this website is solely for your
convenience, information and transactional capability and you alone
assume any and all costs arising in connection with your use of this
website. Galileo makes no representations about the suitability
of the information, services or products contained on this website for
any purpose. The content of this website may include
inaccuracies, typographical errors and omissions. We will
endeavour to correct errors and omissions as quickly as practicable
after being notified of them. Changes are periodically made to
the content that you access on this website with additions, deletions
and amendments occurring thereto and improvements and/or changes may
be made to the functionality, design or layout of this website.
You
expressly agree that use of this website is at your sole risk.You expressly agree that under no circumstances, shall we be
liable for any damages to, or viruses or anything else that has
contaminating or destructive properties or that may infect your
computer equipment or other property on account of your access to, use
of, or browsing on this website, or your downloading of any materials,
data, text, images, video, audio, or other information from this
website in no event shall we be liable for any losses or damages
(whether indirect, special, punitive, incidental, or consequential),
including but not limited to, loss of income, profits, savings,
goodwill, data, contracts, whether based in contract, tort (including
negligence), strict liability, or otherwise (except in relation to
liability, loss and damage for death or personal injury for which no
limit applies), that arise out of or are in any way connected with the
use, or the inability to use, this website or the services or
materials on this website, even if advised of the possibility of such
damages.In relation to
liability for death or personal injury, for which liability is not
excluded, there will be no limit to Galileo’s liability.
Galileo
would like to receive your voluntary feedback and suggestions in
respect of Galileo 360°
Learning so that we can continually improve Galileo 360°
Learning for you and other users. When you submit feedback and
suggestions, please understand that Galileo needs to have full rights
to use your feedback and suggestions without any encumbrances. In
particular, you should understand that by submitting any feedback or
suggestions to Galileo concerning Galileo 360°
Learning, you warrant and represent that you own or otherwise control
the rights necessary to do so and you are granting Galileo and its
affiliated companies permission to use such feedback for any purpose.
This
section is inapplicable to any personal information that you provide
in connection with your registration for or use of the Galileo 360°
Learning. Such information is subject to the terms of the Galileo 360°
Learning Privacy Policy.
From
time to time, Galileo may invite users to participate in usability
studies, surveys, and other types of qualitative and quantitative
research to help Galileo plan new features to add to Galileo 360o
Learning and help understand users’ wants and needs. Galileo also
conducts research using data from internal records.
Galileo
recruits research subjects through a variety of means, including
advertising banners, email messages sent to users who have already
indicated a desire to participate in user research, and through market
research firms. Participants in research are often required to sign
separate privacy or confidentiality agreements and may be compensated
for their time.
All
materials and content provided through Galileo 360o
Learning including, but not limited to, software, images,
illustrations, text, audio, and video clips, are protected by or
consist of copyright, trademarks, service marks, and/or other
intellectual property rights ("Intellectual Property"). The
Intellectual Property is governed and protected by
UK
,
EU
,
US
and world-wide copyright, trademark, and/or other intellectual
property laws and treaty provisions, privacy and publicity laws, and
communications regulations and statutes ("the Intellectual
Property Rights"). The Intellectual Property is owned or
controlled by us or other parties that have licensed to us the right
to use their intellectual property (collectively the "IP
Providers").
You
agree to abide by all additional copyright notices, information, or
restrictions contained in any material or content on this website. You
may download any of the Intellectual Property solely for your
personal, non-commercial use, consistent with these Terms and
Conditions, provided that you maintain all copyright and other notices
contained in such Intellectual Property. You may not copy, reproduce,
republish, upload, post, transmit, distribute, and/or exploit any
Intellectual Property in any way (including by e-mail or other
electronic means) without our prior written consent or that of the IP
Providers. Modification of any Intellectual Property or use of any
Intellectual Property for any other purpose is a violation of the Intellectual
Property Rights. The use of any Intellectual Property on any other
website or networked computer environment, or maintaining unauthorized
links to this website, is prohibited by these Terms and Conditions.
These
Terms and Conditions constitute an agreement between you and Galileo
360o Learning which is governed by the laws of
England
. You hereby consent to the exclusive jurisdiction of the English
courts in all disputes arising out of or relating to the use of this
website.
This
Privacy Policy shall be deemed to be incorporated into the Terms &
Conditions of the Galileo 360° Learning service. It can be accessed
as a separate document.
We
at Galileo and the family of companies at our parent company Cendant
Corporation, recognise the importance of protecting the privacy of
certain information collected about our users and prospective users
(referred to as "user", "you" or
"your"). This privacy statement discloses what information
we gather (where applicable), how we use it, and how to correct or
change it. At Galileo, it is our intention to give you an
understanding about how we collect information about you including
personal information.Personal
information is information which identifies you as an individual,
sometimes referred to as “personal data” and may include your
name, email address as well as information specific to learning
content you have entered on Galileo 360° Learning. [For further
details see section on “What Information about our users do we
collect?”].Galileo
agrees that it will only use your personal information in accordance
with the terms of this Privacy Policy.
You
are responsible for maintaining the confidentiality of your password
and account information. Furthermore, you are responsible for all
activities that occur in your account and you agree to notify Galileo
immediately of any unauthorized use of your account. Galileo is not
responsible for any loss that you may incur as a result of any
unauthorized person using your account or your password.
The
security of all information associated with our users is an important
concern to us. We exercise care in providing secure transmission of
your information from your computer to our servers. Unfortunately, no
data transmission over the Internet can be guaranteed to be 100%
secure. As a result, whilst we strive to protect your information, Galileo
and its affiliates can't guarantee or warrant the security of
any information you transmit to us or from our online products or
services, and you do so at your own risk. Once we receive your
transmission, Galileo uses
industry standard efforts to safeguard the confidentiality of your
information, such as firewalls and Secure Socket Layers. However,
"perfect security" does not exist on the Internet.
We
collect information (including some personal information) by
specifically requesting if from you e.g. upon registration. Once
registered with Galileo 360°
Learning you do not remain anonymous. You are required to register to
have access to Galileo 360°
Learning.
The
minimum registration information required consists of your name, email
address, preferred language and your time zone.
You
will also have the option to edit or change information provided at
any time in your Galileo 360°
Learning account such as your email address. Personal information and
preferences are automatically saved in your Galileo 360°
Learning account when you complete the registration page and submit it
to Galileo.
Galileo
automatically receives and records information on our server logs from
your browser, including all users’ IP addresses, cookie information,
and the page you request. [A computer’s IP address is the address
provided to a web browser or other application to enable it to know
where information should be sent over a network. For further
information see below section on Cookies].
This
policy does not apply to the practices of companies that Galileo does
not own or control or to people that Galileo does not employ or
manage.
Galileo
may use personal information for many purposes, including the
following:
To
provide Galileo 360o Learning to you, the user.
To
provide information to Galileo subscribers such as which employees
have used Galileo 360o Learning and which training
modules they have entered.
To
customize the content seen by the user, improve Galileo 360o
Learning, contact users, conduct research, and provide anonymous
reporting for internal and external clients.
Galileo
does not share personal information about you with other people or
non-affiliated companies except to provide access to Galileo 360o
Learning content you have requested, when we have your permission,
or under the following circumstances:
We
respond to subpoenas, court orders, or legal process, or to
establish or exercise our legal rights or defend against legal
claims.
We
believe it is necessary to share information in order to
investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the
physical safety of any person, violations of Galileo's Terms &
Conditions, or as otherwise required by law.
We
may transfer information about you if Galileo is acquired by or
merged with another company. In this event, Galileo will
notify you before information about you is transferred and becomes
subject to a different Privacy Policy.
All
users have the right to know whether or not Galileo holds personal
information about them.If
Galileo does so, you can access it and then either amend, update or
delete it by following the process below:
Following
a new user registration or when a registered user logs onto
Galileo 360o Learning they enter a “home page”.
This contains the menu options “change my profile” and
“change my preferences”. These options enable you to edit your
Galileo 360o Learning account information and
preferences. From the “home page” you can also request that
the user account is deleted.
If
you ask Galileo to delete your Galileo account, in most cases your
account will be deactivated and then deleted from our user
register database in approximately 30 days. This delay is
necessary to discourage users from engaging in fraudulent
activity. For further information please see the Data Storage
section below.
If
for any reason the information held by Galileo is not accurate or up
to date and you cannot amend it, you should contact your Galileo
account manager if you have one, the Galileo customer support desk in
your country, or alternatively email Galileo at customer.education@galileo.co.uk
or write to us at the address contained at the end of this document
and we will update our records accordingly without delay.
Certain
information is required by Galileo to gain access to Galileo 360°
Learning. This information is marked with an asterisk on the
registration page. If you choose not to provide this information, you
will not be able to gain access. The other information requested is
used by Galileo to provide you with a more complete and efficient
service.
Galileo
regards the security of all information about our users as a priority.
We limit access to personal information about Galileo ’s users to
employees who we believe reasonably need to come into contact with
that information in order for Galileo ’s employees to do their jobs
and provide Galileo 360o Learning to you the user.
Each
user’s Galileo account information is password-protected.
Cookies
are small pieces of information which web sites send to your computer
for record-keeping purposes, and which is stored in a file on your
computer. Cookies make web-surfing easier by saving your preferences
so that we can use the saved information to facilitate your use of the
Galileo 360o Learning service when you return to the site.
Cookies do not tell us your individual identity unless you have chosen
to provide it to us. We never save passwords or credit card
information in cookies. The use of cookies is an industry standard,
and as such, you'll find that most major web sites use them.
By
showing how and when users use a site, cookies help us see which areas
are popular and which are not. Many improvements and updates to the
Galileo 360o Website are based on such data as total number
of visitors and pages viewed. This information is most easily tracked
with cookies. We use the information from cookies to provide services
better tailored to our users' needs.
Most
cookies expire after a defined period of time, or you can delete your
cookie file at any time. Most browsers are initially set up to accept
cookies. You can amend these settings if you wish. However, please
note you cannot enter the Galileo 360° Website if you reset your
browser to refuse all cookies since you may not be able to sign-in.
Galileo
may set and access cookies on a user’s computer for the following
purposes:
Keep
track of various preferences a user specifies.
Estimate
and report on Galileo 360o Learning’s total audience
size and traffic.
Conduct
research to improve Galileo 360o Learning content
Require
you to re-enter your Galileo password after a certain period of
time has elapsed to protect you against others accidentally
accessing your account contents.
Galileo
keeps your account information active in our user registration
databases in order to provide immediate access to your
personalization preferences each time you utilize Galileo 360°Learning.
Please
note that any information that we have stored may remain in
back-up storage for some period of time after your deletion
request including personal information. This may be the case even
though no information about your account remains in our active
user databases.
The
Galileo computers that send your web pages process and store an
enormous amount of information every day. These computer
records are called "log files."
Log
files are used for analysis, research, auditing, and other
purposes, as described above. After this information has been
used, it is stored and is inaccessible. Until the
information is stored, your Galileo identity may remain in our
active server log files.
Information
about audiences and traffic from Galileo’s own log files and user
databases may also be used for research purposes in an ongoing effort
to improve our products and Galileo 360º Learning.
If
you have any questions about either the Terms & Conditions or this
Privacy Policy, any aspect of Galileo 360° Learning or any problems
that you would like to report, please direct them to your Galileo
account manager or alternatively you should contact: