Editing Passenger Records

On the Passenger Maintenance screen, if you select a passenger, and then click EDIT, the Passenger Edit screen appears. You then change the entries as needed and save the changes.

Complete the fields as follows: Group ID and Traveler are required. All fields print on the Passenger List. Fields that appear on other reports are listed below.

Field Description

Group ID

Enter the group ID for the passenger.

To find and select a group ID, click the lookup () button. The Find Group screen appears. For details, see Using the Lookup Buttons and Screens.

Party ID

Enter the party ID for the passenger. Group travel statements are grouped by party ID, and the Payments In/Out report can be sorted by party ID.

Room ID

Enter the traveler’s room ID. This links passengers who will be rooming together. The Rooming List report groups passengers by this field.

Primary Contact

Check this box if this passenger is the primary contact for the party. This field is used on the Rooming List, Travel Statements, and Payments In/Out report if sorted by party ID.

Check In (for date range)

Enter the hotel check-in and check-out dates. The Rooming List report includes these fields.

Check Out (for date range)

 

Name on Statements

If this passenger is the primary contact of the party, enter the name as you want it to appear on group statements (typically, Firstname Lastname).

Traveler

Enter the traveler’s name in lastname/firstname format.

Addr1

Enter the first line of the passenger’s address. The primary contact’s address prints on statements.

Addr2

Enter the second line of the passenger's address.

City

City of the passenger's address.

State

State of the passenger's address.

Zip/PC

Zip code / postal code of the passenger's address.

Home

Enter the passenger’s home phone.

Fax

Enter the passenger’s fax phone.

Booking

Enter the agent who booked this traveler. The Passenger List can be sorted by this field.

Selling

Enter the agent who is responsible for selling this traveler. The Passenger List can be sorted by this field.

Canceled Status

Check this box if this passenger has canceled. Canceled passengers are or can be excluded from most manifest reports and statements.

Canceled

Date on which the passenger record was canceled.

By

Agent who canceled the passenger record.

Open Date

Date on which the passenger record was created.

Previous and Next

PREVIOUS and NEXT enable you to edit the previous or next passenger.

Editing Passenger Options

To add an option, click OPTIONS and type the option. Press the Down Arrow key to add additional options.

Adding Comments

Comments can be included on various reports and lists.

Each comment has a line number. Pre-defined comments have the following line numbers:

101

Special Remarks

102

Room Remarks

103

Passenger Title

104

Group Reporting Information

To add passenger comments:

  1. On the Passenger Edit screen, click COMMENTS.

    The Passenger Comments screen appears.

  2. Add line numbers and comments (data) as needed.
  3. Click SAVE.

Note: To delete a comment line, select the comment line, press Ctrl+Delete, and click OK on the confirmation message that appears.

Editing Flight Segments

To edit flight segments for an individual passenger:

  1. On the Passenger Edit screen, click SEGMENTS.

    The Passenger Segments screen appears.

  2. Change the flight information as necessary. Click SAVE.

  3. If you are adding a passenger, you can retrieve segments from an existing invoice. To do so, click GET SEGMENT to display the Select Invoice screen. You can be as specific as needed in completing the fields to select an invoice. When complete, click OK to display the applicable invoices.

  4. When you have selected an invoice whose itinerary you want to copy, click OK.

    A confirmation dialog box appears.

  5. Click Yes.

    GlobalWare updates the segments.