Unlocking Cash Accounts

GlobalWare locks a cash account when a user accesses the Print Checks function. This function includes a lockout feature that allows only one user at a time to use its features, such as Check Queue Maintenance to print checks. This prevents table lock errors and spoiled check stock from occurring when printing checks. These accounts can remain locked when the application is interrupted by using Ctrl+Alt+Delete, when a temporary disconnection from the Sybase database occurs, and during a power outage. This topic explains unlocking a cash receipt. If you need assistance, contact the GlobalWare Help Desk.

Note: To perform this procedure, your GlobalWare user account must have High permission under System Menu on the Employee Security screen. For more information, see Employee Security.

To unlock a cash account:

1. On the Chart of Accounts screen, use the search criteria fields at the top of the screen and press SEARCH to find the cash account to unlock.

   The Search Results grid lists the accounts that match your criteria.

2. Select the cash account to unlock.

3. Press Ctrl-U.

   The following confirmation message appears.

   

4. After verifying that no one is using the Print Checks function, click Yes.

   Another confirmation message appears.

   

5. Click No.

   GlobalWare unlocks the cash account.