Processing the Worldspan Interface

 

Training demonstration related to this topic (click to start):

Refer to the GlobalWare Worldspan help for information on using the Worldspan Interface and to learn about the Worldspan formats used in GlobalWare.

You can process the Worldspan interface in either of the following ways:

Manually Processing the Interface

To manually process the Worldspan interface, you must perform the following general steps:

  1. Access the Worldspan Interface screen.
  2. Set up the interface.

    Note: You only need to perform this step when you run the interface for the first time. Review your interface setup to ensure GlobalWare is configured appropriately for your agency. GlobalWare automatically uses the interface settings whenever you run the interface. You also can change interface settings by using the Preferences function. For more information, see Preferences.

  3. Run the interface.

After the interface process finishes, you might also need to perform some troubleshooting tasks. For details, see Troubleshooting the Worldspan Interface.

Accessing the Worldspan Interface Screen

On the Interface submenu, click Worldspan.

The Worldspan Interface screen appears.

Setting Up the Interface

Before you run the interface for the first time, review the interface settings to ensure GlobalWare is configured appropriately for your agency. GlobalWare automatically uses these settings whenever you run the interface. If you have previously reviewed the interface setup, proceed to Running the Interface.

Note: You can also change interface settings by using the Preferences function. For more information, see Preferences.

Running the Interface

To run the interface:

  1. Complete the fields on the Worldspan Interface screen as appropriate.

  2. To start the Worldspan interface process, click OK.

    Note: If you selected Print Reporting during interface setup, the Worldspan interface log runs automatically after the interface process is finished. To print the downloaded log, specify the report destination in the Send To dialog box and click OK. To print the interface later, click CANCEL.

Scheduling the Interface Process

To schedule the interface process to run automatically without user interaction, you must perform the following general steps:

  1. Configure the interface process to run unattended.
  2. Set up a scheduler to automatically run the interface process.

After the automated interface process finishes, you might also need to perform some troubleshooting tasks. For details, see Troubleshooting the Worldspan Interface.

Configuring the Interface Process to Run Unattended

You only need to perform this procedure when you run the interface for the first time. Review your interface setup to ensure GlobalWare is configured appropriately for your agency. GlobalWare automatically uses the interface settings whenever you run the interface.

To configure GlobalWare to run the interface process unattended:

  1. On the Interface submenu, click Worldspan.

    The Worldspan Interface screen appears.

  2. Click SETUP.

    The Interface Setup area of the Worldspan Interface screen appears.

  3. Review the interface setup and make changes as appropriate.

    Notes:

    Use the following guidance to make selections in the Automation box in the Interface Setup area.

    Automation Options

    Two options facilitate the unattended interface process:

    • Skip Initial Dialog
      • Best practice: Select this option along with all options under Automated Reporting.
      • Setup on the Worldspan Interface screen enables you to change the interface parameters. If you skip the Worldspan Interface screen and subsequently need to change a setup parameter, use Preferences on the System submenu.
    • Skip Report Dialog

      Best practice: Select this option and indicate the interface log destination under Interface Log Send To. With either the Print to ASCII File or Print to PDF option, the interface log is automatically saved with the file name and to the location you specify.

    Automated Reporting Options

    • To print only transactions with messages, select Print Transactions with Messages Only.
    • To sort by ticketing location, select Sort by Location. The Page Break Per Location option becomes available for selection.

    Interface Log Send To Options

    From the Interface Log Send To drop-down list, select the default print option for the interface log.

    • For Print to ASCII File or Print to PDF, you must specify the destination folder and a file name in the File Name field. The date and time is appended to the specified file name whenever the scheduler runs.
    • For Windows Default Printer, the report prints on the Windows default printer specified on the computer or server where the scheduler is configured.
    • E-mail is not an option for Skip Report Dialog because it would require a dialog box that requires user input.

Setting Up a Scheduler to Automatically Run the Interface Process

The interface process runs from an executable file (Wrldspan.exe). This file is in the GlobalWare program folder (Gblware) on your computer. You indicated where the Gblware folder should be located when you installed GlobalWare. You can configure this file to launch without user interaction, as described in Configuring the Interface Process to Run Unattended above.

You can use either of the following launch options:

GlobalWare must be installed on the computer or server that has the scheduling activity.