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Frequently Asked Questions

How do I re-issue electronic ticket coupons?

You can re-issue electronic ticket (virtual ticket) coupons from the "demand sent" area in Apollo. Each coupon will need to be reissued individually.

To re-issue a coupon, enter HQB/AUD/DS and the first item will display. To move down in the demand sent to find your item enter HQB/MD. Once the needed item is displayed enter HQNN to print the item.

All other coupons (AGT/REC/UCF/RFD/EXC) can be re-issued in the same manner.

Note: Items remain in the demand sent area for a limited time. They are accessible for up to 48 hrs only.

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