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Survey

How satisfied were you? 

Date called the Customer Support Centre: 


Name of representative spoken to:

Reason for call:

 

 

Please rate our service from 1 to 5 (1 being poor, 5 being excellent) in the following areas:

Friendliness, helpfulness
Technical expertise
Timeliness of resolution
Professionalism
Prompt answering of your initial phone call

What is the most important area where we can improve our service to you? 

Increase staffing during normal business hours
Increase weekend and evening coverage
Shorter hold times
Improve product knowledge
None of the above

Why is this important to you?

Is there anything else you would like to share with us about the service you received at the Customer Support Centre?



Contact Information

Your Name:
Pseudo City Code:  

Email:

 
 

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