Error 629: Accessing Apollo
Problem:	Received Error 629 when trying to access Apollo.
Cause:	Not aware that he had to be connected to the Internet before accessing Apollo or Did not enter the correct User Name and/or password when trying to connect.
Solution:	There aren’t definite solutions to either of these problems, only a couple of workarounds: Start Focalpoint by clicking on the Focalpoint icon on the desktop. After the Focalpoint Logon dialog box displays, the Connect To dialog box displays. click to enlarge image Verify  User Name and Password. It’s also a good idea to ensure that the Save Password item is checked – it will save the user name and password so that in the future, all they will need to do is click on the Connect button. Click the Connect button. The status of the VPN connection displays as the PC connects to the Apollo system. A dialog box may display indicating that the VPN connection is complete. Click the Close button and the Focalpoint window should display. Press Enter to verify the connection to Apollo.

 

Error 629: Connecting to VPN
Problem:	You received Error 629 when trying to connect to VPN
Cause:	There is a problem with your ISP or with AT&T
Solution:	While still connected to ISP, you should: Access DOS by clicking, Start, Programs, MS-DOS Prompt At the DOS prompt, type PING VPN.GALILEO.COM If you are unable to ping, i.e., you’re getting timeout messages, try a TRACERT. At the DOS prompt, type TRACERT VPN.GALILEO.COM If the TRACERT reaches AT&T,  email the results to the Customer Support Centre. Click here for the Trace Route Procedures form. If the TRACERT doesn’t reach AT&T, there is a problem with your ISP. You should contact their ISP for assistance. If you get a valid reply to your ping, try to connect again. If you still get an Error 629, have you had this problem before and does it happens at a specific time of day? If yes, advise the Customer Support Centre.

 

Error 691
Problem:	When trying to get onto the VPN, you received Error 691 and are denied access
Cause:	User Name and/or password is invalid (e.g.  due to  typo) Or User Name and password is already in use in another location (i.e., user name & password are being used in two different locations at the same time)
Solution:	There aren’t definite solutions to either of these problems, only a couple of workarounds: Start Focalpoint by clicking on the Focalpoint icon on the desktop. After the Focalpoint Logon dialog box displays, the Connect To dialog box displays. click to enlarge image Verify your User Name and Password. It’s also a good idea to ensure that the Save Password item is checked – it will save the user name and password so that in the future, all they will need to do is click on the Connect button.  Click the Connect button. The status of the VPN connection displays as the PC connects to the Apollo system. A dialog box may display indicating that the VPN connection is complete. Click the Close button and the Focalpoint window should display. Press Enter to verify the connection to Apollo.

 

Windows 98SE Errors
Problem:	You attempt to load FocalpointNet on Windows 98 and receives the error "HPNETPM.INF NOT FOUND IN THE SPECIFIED D:WIND98"
Cause:	You are attempting to load FocalpointNet on Windows 98SE (Second Edition)
Solution:	There are different installation instructions for Windows 98 (first edition) and Windows 98SE (second edition). Make sure you are following the instructions for Windows 98SE.
Problem:	Error 645 displays (Windows 98SE user)
Cause:	Dialup networking cannot complete the connection to the server
Solution:	Click Start, Programs, Accessories, Communications, Dial-Up Networking to display the Dial-Up Networking window. Click the Connections menu, then Settings to display the Dial-Up Networking dialog box. Click the Security tab and make sure that "require secure VPN connections" is not checked Try the connection again

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Windows 98 First Edition Errors
Problem:	Error Message: Error 745: An Essential File Is Missing or Error 691:The computer you have dialed in to has denied access because the username and/or password is invalid.
Cause:	When you attempt to connect to a remote computer using  Dial-Up Networking . This can occur when a Dial-Up Networking dynamic-link library (.dll) file is missing or damaged.
Solution:	Remove and reinstall Dial-Up Networking: Click Start, point to Settings, and then click Control Panel. Double-click Add/Remove Programs. Click the Windows Setup tab, click Communications, and then click Details. Click the Dial-Up Networking check box to clear it, click OK, and then click OK again. Click Start, click Shut Down, click Restart Your Computer, and then click Yes. Once it has finished re-booting……. Click Start, point to Programs, and then click Windows Explorer. If it exists, rename the Rasapi32.dll file located in the Windows\System folder. For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming files topic. Rename file with .lld extension Extracting Rasapi32.dll in Windows 98 Extract a new copy of the Rasapi32.dll file from your original Windows 98 CD-ROM into the Windows\System folder using the System File Checker tool. To start the System File Checker tool, click Start, click Run, type SFC.EXE in the Open box, and then click OK. For more information about using the Extract tool, click Start, point to Programs, click MS-DOS Prompt, type extract, and then press ENTER. Or if cabs file reside on the c:\ I.E. c:\windows\option\cabs
Problem:	Error 645 displays (Windows 95 or 98 first edition user)
Cause:	Network components not installed or not installed properly
Solution:	Check your network components: Click Start, Settings, Control Panel and double-click on the Network icon        Or Right-click on the Network Neighborhood icon on their desktop, then click on Properties to display the Network dialog box. Verify that the following components are installed: Microsoft Client for Microsoft Networks, or Microsoft Family Logon Dial-Up Adapter Dial-Up Adapter #2 (VPN Support) Microsoft Virtual Private Networking Adapter NDISWAN-> Microsoft Virtual Private Networking Adapter TCP/IP-> Dial-Up Adapter TCP/IP -> Dial-Up Adapter #2 (VPN Support) Add any that are missing then try the connection again.