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Galileo Print Manager (GPM) Installation Guide

Introduction

Before You Begin

Hardware Requirements

Software Requirements

Network Connection

Communication (COM) Ports

Client Identification

Installing Galileo Print Manager

Configuring Galileo Print Manager

Ticketing Printer Setup

Itinerary Printer Setup

MIR Device Setup

Configuration Instructions for MIR to Serial Port

Configuration Instructions for MIR to Disk

Getting Started with Galileo Print Manager

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Introduction

The Focalpoint system uses Galileo Print Manager (GPM) to add ticket, itinerary, and MIR capability. This guide provides information on how to install and configure Galileo Print Manager.

Before You Begin

Depending on the setup of your PC, you may be required to insert your Windows CD-ROM or diskettes during the Galileo Print Manager installation. 

Hardware Requirements

The minimum hardware requirements are:

486DX2 66 Processor

16MB RAM (32MB recommend)

15MB Hard Disk Space 

Token Ring or Ethernet Network Adapter Card

Software Requirements

The minimum software requirements are:

Windows 95b, Windows 98, or Windows NT 4.0 operating system.

Windows 95b or NT 4.0 LAN Adapter and Microsoft TCP/IP Protocol Stack (see Windows 95b or NT 4.0 CD-ROM).

Internet Explorer 5.0 is required for installation on Windows 98 First Edition, and Windows NT4.0.

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Network Connection

Before installing Galileo Print Manager, confirm that the Network Adapter card is bound to the TCP/IP Protocol Stack and set the local IP Address.

Confirm Network Adapter Binding

  1. Click Start on the Windows taskbar and select Settings, then Control Panel.

  2. Double-click on the Network icon.

  3. In the Configuration tab, select the installed network adapter card (for example, EISA 16/4 Olicom Token-Ring Adapter) and click Properties.

  4. Click the Bindings tab.

  5. Confirm that the checkbox TCP/IP entry for the network adapter card is checked.

  6. Click OK. If prompted to restart, click OK to restart the computer.

Set Local IP Address

  1. Click Start on the Windows taskbar and select Settings, then Control Panel.

  2. Double-click on the Network icon.

  3. Click the Configuration tab in the Network dialog.

  4. Select the TCP/IP component from the list of network components.

  5. Click Properties.

  6. Click the IP Address tab in the TCP/IP Properties dialog.

  7. Click Specify an IP Address.

  8. Type in the IP Address and Subnet Mask supplied by your Galileo representative.

  9. Click OK. If prompted to restart, click OK to restart the computer.

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Communication (COM) Ports

Personal computers generally provide two COM ports and one LPT port. Internal modems may be configured to use COM3, thereby reserving COM1 and COM 2 for ticket, itinerary, and/or MIR print devices. Your configuration may require an A/B switch or a serial port expander, if you need to support three print devices. Based on your configuration, you may need a COM port for each of the following print devices:

Ticket printer

MIR interface

Dial-up modem

Serial itinerary printer

Client Identification

To install and use Galileo Print Manager, you need one Client ID and one Global Terminal Identifier (GTID) for each print device you use. Your Galileo International representative provides you with the Client ID and the GTIDs. You use these for the GPM installation and for connecting to the Galileo or Apollo host systems.

Installing Galileo Print Manager

  1. Insert the Galileo Print Manager CD-ROM into the CD-ROM drive.

  2. Click Start on the Windows taskbar, then click Run.

  3. Click Browse to select the CD-ROM drive, and double-click the drive.
    Note: 
    If you need additional information about locating files using the Browse feature, see Windows Help.

  4. Double-click Setup.exe.
    The Run dialog box reappears.

  5. Click OK to continue.
    The Galileo Print Manager Setup dialog box appears.

  1. Click Next to continue.
    The Setup Type dialog box appears.

  1. Click the setup type you want, then click Next to continue.

The Enter Client ID dialog box appears.

  1. Type your Client ID, then click Next to continue.
    Note:  The Galileo representative provides the Client ID.

The Galileo Print Manager Selections dialogue box appears.

  1. After selecting the options, click Next to continue.
    The Start Copying Files dialog box appears.

  1. Click Next to start copying files to the hard drive.
    When completed, the Enter Galileo Print Manager Configuration dialog appears.

  1. After verifying the Client Identifier, in the Primary and Secondary Server fields, type the IP addresses supplied by the Configuration sheet or by the Galileo representative.  Click OK to continue.
    Note:
      The addresses in the above Galileo Print Manager Configuration dialog box are examples only.

  2. The following options are available.  Click either:

Yes, I want to restart my computer now.

No, I will restart my computer later.

Note:  In order to use the newest version, you must restart the workstation.

  1. Click Finish.
    After restarting the workstation, Galileo Print Manager auto launches on startup.  Close Print Manager before going into the configuration screen.

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 Configuring Galileo Print Manager

After Galileo Print Manager is installed, the printing devices need to be configured. Determine which of the following devices apply to your installation, and follow the instructions for each.

Ticketing printer setup

Itinerary printer setup

MIR device setup

Note:  After all print devices are configured, you must reboot your system.

Ticketing Printer Setup

Follow these steps to configure the Galileo Print Manager software for ticketing on a single workstation.

Note:  The ticket printer must be installed on a COM port, not an LPT port.

  1. On the Windows taskbar, click Start, Programs, Galileo Print Manager, and then Configurations.

The Exploring - Galileo Print Manager dialog box appears.

  1. Right-click the Default OPTAT icon, then click Properties.

The Default OPTAT Properties dialog appears.

OPTAT Properties

  1. Click the Port tab.

OPTAT Properties – Port Tab

  1. Under Available ports, click the appropriate COM port for the ticket printer connection.  The following example shows COM1.  Click Configure Port.

Note:  To check the printer version, type HMDTxxxxxx (x = printer LNIATA).  The response repeats the LNIATA and displays the printer version.

Example:

Type:                HMDT2DC403, press Enter.

Response:         2DC403  2208

The Communications Port (COM1) Properties dialog box appears.

  1. Click each drop-down arrow to select the following settings, then click Advanced. 

- Bits per second:    9600

- Data bits:             7

- Parity:                  Odd

- Stop bits:              1

- Flow Control:       Hardware

Note:  The settings must match those of the device.

The Advanced Port Settings dialog box appears.

  1. It is recommended you set the Receive and Transmit Buffer sliders to Low, then click OK.  Continue to click OK through the dialog boxes until the Galileo Print Manager dialog box reappears.

The ticketing setup is complete.

Note:  If this is the only device to be configured, you must reboot your system.

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Itinerary Printer Setup

Upon completion of the ticketing setup, the Galileo Print Manager Configuration dialog box appears.  If it does not appear, go to the Windows taskbar, click Start, Programs, Galileo Print Manager, then Configurations.

  1. Right-click the Default Itinerary icon, then click Properties.

The Default Itinerary Properties dialog box appears showing the Device Number defaults to 2.

  1. Click the Printer tab.

If the printer name appears, go to step 15.

If the printer name does not appear, click Cancel and go to step 3.

  1. Go to the Windows taskbar; click Start, Settings, and then Printers.

  1. Double-click the Add Printer Icon.

The Add Printer Wizard dialog box appears.

Note:  The above example is from Windows NT.

  1. Click on My Computer (local printer) or Network printer server, then click Next to continue.

Note:  The network printer will only display if you have a network card installed on the PC.

The next Add Printer Wizard dialog box appears.

  1. Click Next to continue.

The next Add Printer Wizard dialog box appears.

  1. Add the printer Manufacturer and printer type, then click Next to continue.

The example is of an itinerary printer provided by Galileo in the US market, and
may be different from the printer you are using.

If you are configuring a Lexmark 2380 or a TI 810 printer, select Generic-Generic
Text only.

  1. Follow the prompts until the Add Printer Wizard asks you to select a port.  Click the appropriate port from the Available Ports list.

Click LPT1 port, and then go to step 12.

Click COM port, click Configure Ports.

The COM Properties dialog box appears.

  1. Click each drop-down arrow to select the following settings, then click Advanced.

- Bits per second:     9600

- Data bits:               7

- Parity:                   Odd

- Stop bits:               1

- Flow control:          Hardware    

Note:  COM2 is used in the above example.  The settings must match the printer settings.

The Advanced Port Settings dialog appears.

  1. It is recommended you set the Receive and Transmit Buffer sliders to Low, then click OK.

  2. Continue to click OK through the dialog boxes to return to the Add Printer Wizard Available Ports dialog box.  Click Next to continue.
    The Add dialog box appears for you to add the printer name.

  3. In the Printer Name: field, type the name of the printer, then click Next.
    The next Add Printer Wizard dialog box appears prompting you to print a test page.

  4. It is recommended a test page be printed.
    Click Yes or No, then click Finish.

  5. Close the Printers window and repeat step 1.

  6. Select the printer you want to use for itinerary printing.

- Uncheck the Use the Default printer text box.

- Click Apply.

- Click OK.

- If you are prompted to print a test page, select No.

- Click OK through the dialog boxes to return to the Galileo Print Manager window. 

  1. On the Windows taskbar, click Start, and then click Settings and Printers.

  2. Right-click the printer icon, and select Properties.


     

  1. Click the Paper tab.


     

  1. Click the appropriate paper size for the itinerary forms that are being used.
    Note: 
    Legal size is 14 inches and letter size is 11 inches.

  2. Click Apply, then click OK.

  3. Close the Printers window.  If this is the last device to be configured, you must reboot your system.
    Note
    :  It is important to restart your computer to configure all print devices installed.

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MIR Device Setup

There are two types of MIR devices: MIR to Serial Port and MIR to Disk. Determine which MIR device you are using and proceed to the configuration instructions for that device.

If you are sending MIRs directly to a back office, you need to configure the MIR to Serial Port device.

If you are saving MIRs to a hard drive, you need to configure the MIR to Disk device.

Configuration Instructions for MIR to Serial Port

  1. On the Windows taskbar, click Start, and then click Programs, Galileo Print Manager, and Configurations.


     

  1. Click File, New, then Device.


     

The Galileo Print Manager Installation Wizard-Device Selection dialog box appears.

  1. In the Device Number field, type 3.
    Note:
      The number three assumes that you have previously installed a Ticket Printer (1) and Itinerary Printer (2).

  2. In the Device Name field, type MIR LINK.
    Note:
      This field is not case-sensitive.

  3. Click the down-arrow at the right of the Printer Type field, and then select MIR to Serial Port.


     

  1. Click Next to continue.

The Galileo Print Manager Installation Wizard - MIR to Serial port dialog box appears.

  1. Complete the dialog box, then click Next to continue.

From the Available ports list, select the appropriate 
COM port.
Note:
  If on a single workstation, you may require an 
A/B switch if two devices, such as itinerary and MIR 
are sharing a COM port.  Or, you may need a serial 
port expander if you have an external modem.

If you are targeting the Apollo host, check the 
Append ETX to Data Stream text box.
Note:  It is important to establish with the back office
system provider whether they use ETX (end of text)
 or not, before you proceed.

Click Configure Port.

The COM Properties dialog box appears.

  1. Click each drop-down arrow to select the following settings, then click Advanced.

- Bits per second:    9600

- Data bits:             7

- Parity:                  Odd

- Stop bits:              1

- Flow Control:       Hardware

Note:  These settings need to match the Back Office settings.

The Advanced Port Settings dialog box appears.

  1. It is recommended you set the Receive and Transmit Buffer sliders to Low, then click OK.

  2. Click OK through the dialog boxes to return to the MIR to Serial Port dialog box.

  3. Click Next, then Next again to continue.
    The next dialog box appears prompting you to print a test page.

  4. It is recommended a test page be printed.
    Click Yes or No, then click Finish.
    The MIR Link icon appears on the Galileo Print Manager Configuration window.

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Configuration Instructions for MIR to Disk

If you are continuing from the previous section, the Galileo Print Manager Configuration window already appears.

If not, from the Windows taskbar, click Start, Programs, Galileo Print Manager, then Configurations to view the Galileo Print Manager window.

  1. Click File, New, then Device.

The Galileo Print Manager Installation Wizard-Device Selection dialog box appears.

  1. Complete the dialog box.

Type the number 3 in the Device Number field.
Note
:  The number three assumes that you have 
previously installed a Ticket
Printer (1) and Itinerary Printer (2).

Type MIR LINK in the Device Name field.
Note
:  This field is not case-sensitive.

Click the Printer Type drop-down arrow and click 
MIR to Disk.

Click Next to continue.

The Galileo Print Manager Installation Wizard - MIR to Disk dialog box appears.

  1. Click Next to continue.

If you receive the following Warning dialog box:

Click Yes.

The Galileo Print Manager Installation Wizard - MIR to Disk dialog box appears.

  1. Click Next.
    The next dialog box appears prompting you to print a test page.

  2. It is recommended a test page be printed.
    Click Yes or No, then click Finish.

The MIR Link icon appears on the Galileo Print Manager Configuration window.

  1. Close the Galileo Print Manager Configuration window, then restart your computer.

All print devices have been configured.

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Getting Started with Galileo Print Manager

The Galileo Print Manager is now installed and configured.  You are ready to begin using the Print Manager with Focalpoint.

  1. Open Focalpoint and sign on to begin your Focalpoint session.

  2. Minimize the Focalpoint window.

  3. If Galileo Print Manager is not currently open, click Start on the Windows taskbar, and then select Programs, Galileo Print Manager, then Print Manager.

The Galileo Print Manager window displays.

Note:  The Galileo Print Manager application must remain open to run tickets.  You may minimize the window.

  1. On the Windows taskbar, click on the minimized Focalpoint window to start your session.

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