Issuing a Service Fee  

1. Before the ticket is issued, from the displayed PNR, request the service fee fill in format by entering HHSF$nnn.nn (where nnn.nn is the dollar amount of the service fee).
   Note: The PNR must be end transacted first and displayed prior to making this entry.
2. When the service fee fill in format displays, tab and enter to redisplay the PNR. Type *T to display the service fee document number. Add any other applicable T- remarks.
   Note: At this time a MIR record is not available therefore the service fee will not automatically be handed off to your accounting system. Use T-SF- or T-TK- or a tour segment to send the service fee information to your accounting system.
3. Issue the ticket/invoice and MIR.

For example: HHSF$20.00

HHSF service fee

Name: Peters/brad*namefieldrmks

FOP: VI370000000000028/i2587/e/cab12345678901

EXP Date 0201 manual code fare 20.00 cad comm 19.30 tax 1.40 xg Issue now.

Press enter at the beginning of a line to erase the data allowing new information to be entered.

Name  (mandatory)

The first passenger name and name field remarks (if present) are copied from the PNR to the fill in format screen.

Form of payment (FOP)   (mandatory)

A credit card form of payment is mandatory, if a credit card or travel authorization code (tac) is stored in the F- field of the PNR. The credit card data and tac information will be copied to the fill in format. Tac information relates to a BSP ticket and allows customers to reconcile the billing information. If the service fee is related to a ticket with no tac data the tac information can be added as a fop sub-field. For example:

AX370000000000028/CAC123456789SMITH  (Where AC23456789 is the carrier and ticket number)

If the service fee is for a non-BSP transaction (e.g. car or hotel) you can enter your own tac data. The tac number can be 1-27 alpha numerics.

Expiration date (EXP DATE)  (optional)

If there is a credit card expiration date in the F-field of the PNR, it is copied to the fill in format screen. The expiry date is optional and is expressed as MMYY.

Manual code  (optional)

Manual credit card approval codes will not populate the FOP field. They can be entered manually.

Fare (display only)

The base fare amount and currency code of the fill in format is populated from the HHSF$ input entry and CRT currency initialization. This is a display-only field and does not allow update.

Commission (COMM)  (display only - no updates)

The commission is automatically calculated and appears on the fill in format. BSP currently charges a 2.6 percent processing fee (minimum of .70) resulting in a net remit to the agent of 97.5 percent of the base fare amount. This amount is always shown as an amount - not a percentage.

Taxes (tax codes) 

At least one tax amount (it can be 0.00 or exempt) and a tax code must be entered. The tax amounts are not automatically calculated. They must be calculated by the agent.