Support Agreements provide information and understanding in identifying responsibilities for specific Galileo products and services. A clear understanding of the information contained in these documents will help to ensure a smooth conversion to these platforms.
IMPORTANT!! Please note: It is the responsibility of the Agency to provide, install, and maintain virus detection software. Galileo shall not be held liable for any damage or disruption of service caused by virus infestation. Galileo strongly recommends the Agency contact a third party network security consultant to assess risks and add available firewall, anti-spyware, and any other safeguards necessary to prevent attacks from outside persons or entities.
FocalpointNet Support Agreement
Focalpoint SE/PI Support Agreement
UnManaged VPN Support Agreement